Privacy Policy

Elite Resume Writer (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eliteresumewriter.com or use our resume writing, cover letter, LinkedIn optimization, and related career services. Please read this policy carefully. By using our website or services, you consent to the practices described below.

Effective Date: May 26, 2026

Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information from third parties. The types of information we collect include:

Information You Provide to Us

When you contact us, request a free resume review, purchase a service, or create an account, we may collect your name, email address, phone number, mailing address, current resume and career documents, employment history, education history, professional qualifications, target job information, payment information (processed securely through our payment processor), and any other information you choose to provide in communications with us.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, links clicked, and general geographic location. This information is collected through cookies, web beacons, and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party services you use to interact with us, such as social media platforms (LinkedIn, Facebook, Instagram), payment processors, and analytics providers. The information we receive depends on the privacy settings you have established with those third parties.

How We Use Your Information

We use the information we collect for the following purposes:

To provide our services: We use the personal and professional information you provide to deliver resume writing, cover letter, LinkedIn optimization, career coaching, and related services you request from us.
To process transactions: We use your payment and contact information to process orders, send order confirmations, deliver completed work, and provide customer support.
To communicate with you: We use your contact information to respond to inquiries, send service updates, share revisions, and provide other customer service communications.
To improve our website and services: We analyze usage data to understand how visitors interact with our site, identify popular content, fix technical issues, and improve the user experience.
For marketing purposes: With your consent where required by law, we may send you promotional emails about new services, special offers, career resources, and industry insights. You may opt out at any time.
To comply with legal obligations: We may use your information to comply with applicable laws, respond to lawful requests from public authorities, enforce our agreements, and protect our rights and the rights of others.
To prevent fraud and ensure security: We use information to detect, prevent, and respond to fraudulent or illegal activity and to protect the security of our website and users.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the limited circumstances described below:

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, customer support tools, analytics, and advertising. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Third-Party Tools and Integrations

Our website uses third-party services that may collect or process information about you, including:

Payment processors (such as Stripe and PayPal) to securely process transactions. We do not store full payment card details on our servers.
Google Analytics and Google Site Kit to understand website traffic and user behavior. Google may collect IP addresses and usage data subject to Google’s privacy policy.
Elfsight widgets to display Google reviews and social proof on our website.
Live chat services to communicate with visitors who request assistance.
Email marketing platforms to send newsletters and promotional emails to subscribers.
WooCommerce to manage orders, accounts, and e-commerce functionality.

Each of these third parties has its own privacy policy governing how they handle information. We encourage you to review their policies.

Legal Requirements

We may disclose your information if required to do so by law, in response to valid legal requests (such as subpoenas or court orders), or when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to government requests.

Business Transfers

If Elite Resume Writer is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information for any other purpose disclosed to you at the time we collect the information or with your consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website, remember your preferences, and understand how visitors use our services.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and actions.

Types of Cookies We Use

Essential cookies: Required for the website to function properly, including cookies that enable you to log in, complete purchases, and access secure areas.
Performance and analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose.
Functional cookies: Remember your preferences and choices to provide a more personalized experience.
Marketing and advertising cookies: Used to deliver advertising relevant to you and to measure the effectiveness of advertising campaigns.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of our website and your ability to use some of our services.

For more information about cookies, including how to manage them, visit allaboutcookies.org.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The specific retention period depends on the type of information and the purpose for which it was collected:

Account information: Retained for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes.
Order and transaction records: Retained for the period required by tax, accounting, and consumer protection laws (typically 6-7 years in Canada).
Resume and career documents: Retained for the duration of our service relationship and for a reasonable period thereafter to provide revisions, support, and future service requests, unless you request earlier deletion.
Communications: Email and support correspondence is retained for as long as needed to provide service and address any related issues.
Marketing data: Retained until you unsubscribe or request deletion.
Analytics data: Aggregated and anonymized usage data may be retained indefinitely for statistical purposes.

When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not possible (for example, because the information has been stored in backup archives), we will securely store the information and isolate it from any further use until deletion is possible.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights regardless of where you reside.

Rights Available to All Users

Right to access: You can request a copy of the personal information we hold about you.
Right to correction: You can request that we correct inaccurate or incomplete information.
Right to deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Right to withdraw consent: Where we rely on your consent to process information, you can withdraw that consent at any time.
Right to opt out of marketing: You can unsubscribe from promotional emails at any time using the unsubscribe link in our emails or by contacting us directly.

Canadian Residents (PIPEDA)

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access your personal information, request corrections, and file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated. Residents of provinces with substantially similar private-sector privacy laws (such as Quebec, British Columbia, and Alberta) have additional rights under those laws.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to restrict processing, the right to object to processing, and the right to lodge a complaint with your local data protection authority. Our legal basis for processing your information includes your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations.

California Residents (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how we use it, the right to delete personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information as defined by the CCPA.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling certain requests to protect your information from unauthorized access.

Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, and destruction.

Our security measures include:

Encryption: Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers.
Secure payment processing: All payment transactions are processed through PCI-compliant third-party payment processors. We do not store full credit card numbers on our servers.
Access controls: Access to personal information is limited to employees and contractors who need it to perform their job responsibilities and who are bound by confidentiality obligations.
Regular updates: We keep our website software, plugins, and security tools up to date to protect against known vulnerabilities.
Secure storage: Personal information is stored on secured servers with appropriate protections in place.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and notifying us immediately of any unauthorized access to your account.

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

International Data Transfers

Elite Resume Writer is based in Canada. If you access our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence. By using our services, you consent to the transfer of your information to these jurisdictions, subject to the protections described in this Privacy Policy and applicable law.

Third-Party Links

Our website may contain links to third-party websites, plugins, and services. We are not responsible for the privacy practices or content of these third parties. This Privacy Policy applies only to information collected through our website and services. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Effective Date” at the top of this policy and, where required by law or appropriate under the circumstances, provide additional notice (such as by posting a notice on our website or sending an email to registered users).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer using the information below:

Privacy Officer: Khaqan Chaudhry
Business: Elite Resume Writer
Address: 3556 Stonecutter Crescent, Mississauga, ON L5M 7N6, Canada
Phone: 647-470-9163
Email: [email protected]

We will respond to your inquiry as promptly as possible and within the timeframes required by applicable privacy laws. You can also reach us through our contact page or learn more about our resume writing services.

If you are a Canadian resident and you are not satisfied with our response to a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.